Access Compass guide
Crisis & out-of-hours contacts (children & families)
Key numbers if things escalate–social care, safeguarding, and urgent repairs.
Published by Access Compass · How we research and check guides
Who it's for: Parents & carers, Professionals, Children & young people
Not yet verified Last checked 16 Jul 2026. Always confirm details with the service before relying on them.
Step by step
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Safeguarding
If a child is in immediate danger, has been left alone or is missing, call 999. Otherwise contact Northamptonshire MASH on 0300 126 7000 for advice or to raise a concern; the same number covers North and West Northamptonshire and is used out of hours. You can also email MASH@nctrust.co.uk where appropriate. Check the live NCT and NSCP pages before relying on contact details.
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Mental health (24/7)
For urgent mental health support in Northamptonshire, call the NHFT Mental Health Number on 0800 448 0828, available 24 hours a day, every day. Use NHS 111 for urgent help when appropriate and 999 in an emergency. Check the current NHFT page for young-person and text/chat routes.
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Wheelchair repairs (urgent)
Blatchford repair: 01536 511025 (emergency out of hours also via this number).
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Community equipment repairs
Millbrook Healthcare repairs/replacements: 0330 124 1219.
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Health advice now
NHS 111 online/phone for urgent but non-life-threatening health issues.
Useful links
Source: https://nctrust.co.uk/report-a-concern-or-request-support/