Policies and compliance

Access Compass · accesscompass.uk · last reviewed July 2026

Everything in one place. Access Compass is built local-first: no accounts, no tracking, and no central store of your data. That keeps our policies short and honest, and it is why the app is straightforward for a public body to offer to the people it serves.

Independent information service

Access Compass is an independent ADAI Digital service. It is not owned, operated, commissioned or endorsed by any local authority, NHS body, government department, charity or service listed in the app. We gather information from publicly available sources, explain what those sources are useful for, and link back to the original publisher.

A listing does not mean that ADAI Digital or the publisher endorses one another, and inclusion is not a safety, quality or suitability guarantee. Official organisations remain the authority for their current information, eligibility, availability and decisions. Please confirm important details directly before relying on them.

Access Compass and RoamPal Guide are separate ADAI Digital sister apps. Access Compass focuses on support information and signposting; RoamPal Guide focuses on accessible places, visit ideas and day planning.

Privacy Policy

What the app stores on your device, and why nothing is sent to us.

Cookies and local storage

No tracking or advertising cookies. What we use instead, and why there is no banner.

Data protection

Roles, data flows, third-party services, your rights under UK and Australian law, and information for organisations.

Security overview

A no-account design with no central user database to breach.

Accessibility and inclusion

What we have built, the standard we aim for, known limits, and how to tell us when something fails.

Terms of Service

The terms for using the app, third-party listings, and limits of liability.

For local authorities, NHS bodies and statutory organisations. Access Compass's local-first design means that, in normal use, no resident, patient or staff personal data flows to ADAI Digital, which is deliberately DPIA-friendly. We support your Data Protection Impact Assessment and can provide an ICO registration reference, a named data-protection contact, security-questionnaire responses and a signed Data Processing Agreement on request. The detail is in our data protection statement.

Questions about any of these, or a procurement or assurance request, are welcome at admin@adaidigital.co.uk.

Our story · How it works · Back to Access Compass