Access Compass guide
Wheelchairs & community equipment: referrals and repairs
How to get an NHS wheelchair, and how to repair/replace community equipment in Northamptonshire.
Published by Access Compass · How we research and check guides
Who it's for: Parents & carers, Professionals
✓ Verified Last checked 7 Jul 2026. Always confirm details with the service before relying on them.
Step by step
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Getting a wheelchair
Ask your GP or therapy team for referral to the Northamptonshire Wheelchair Service (Blatchford). NHS wheelchairs are generally for long-term mobility needs (expected >6 months).
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Wheelchair repairs
Blatchford repair line: 01536 511025 (emergency out-of-hours via the same number). Email: cabsl.northamptonshirewheelchairservice@nhs.net.
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Community equipment repairs
For equipment supplied via the council/NHS (e.g., hoists, hospital beds), contact Millbrook Healthcare on 0330 124 1219 for repairs/replacement. Have the equipment ID/serial number ready from the delivery sticker or paperwork.
Useful links
Source: https://www.northnorthants.gov.uk/living-home/occupational-therapy-service/equipment-your-home